1. Information We Collect
We may collect the following personal and transactional information:
- Full name
- Billing and shipping addresses
- Email address and phone number
- Payment information (secured via third-party payment gateways)
- IP address and browsing data for website analytics
2. Purpose of Data Collection
Your information is collected and used for the following purposes:
- To process and fulfill your orders
- To send you order updates and shipping information
- To respond to customer support queries
- To comply with legal obligations
- To improve website performance and user experience
3. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information. We may share necessary information with:
- Payment gateway providers (for processing payments securely)
- Logistics partners (for shipping and delivery)
- Government authorities if required under applicable law
4. Data Security
We use SSL encryption and follow best security practices to safeguard your data. All transactions are processed via secure third-party gateways (such as Razorpay or Paytm) and we do not store your card or bank details.
5. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at spiritchemtech94@gmail.com. We will respond within 7 working days.